1. Describe a time when you were faced with a stressful situation and how you coped with it.
2. Give me a specific example of a time when you had to conform to a policy with which you did not agree.
3. What do you do if you disagree with a patient?
4. What is your typical way of dealing with conflict? Give me an example.
5. Tell me about a recent situation in which you had to deal with a very upset patient or staff member.
6. Describe a time when you were wrong.
7. Tell me about a time when you misdiagnosed a case and how you resolved it.
8. Describe a time when you anticipated potential problems and developed preventive measures.
9. How have you handled a difficult situation with a supervisor?
10. Walk me through how you present complicated information or instructions to patients.